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Privacy policy

This policy explains what personal data Ultra Peptides collects, why, and your rights under UK data-protection law (UK GDPR and the Data Protection Act 2018). Last updated: October 2026.

Who is responsible

Ultra Peptides Ltd is the controller of your personal data. Contact: shop.ultrapeptide@gmail.com.

What we collect

  • Order data: name, delivery address, email address, phone number (optional), the products you order, payment reference and, for crypto payments, the transaction ID.
  • Messages: anything you send us by email, WhatsApp, live chat or our forms.
  • Technical data: IP address, browser type and the pages you visit, kept in our server logs for security and fraud prevention.
  • Affiliate data: if you join our affiliate programme, your details and payout information.

We never receive or store card details – we do not take card payments.

Why we use it

  • To process, dispatch and support your order (performance of a contract).
  • To keep accounting records for HMRC (legal obligation – kept for 6 years).
  • To prevent fraud and misuse of our products (legitimate interests).
  • To measure how our website is used with Google Analytics – only if you accept statistics cookies (consent).

Who we share it with

  • Our hosting provider (Hostinger), which stores the website and its database.
  • Royal Mail or another carrier, to deliver your parcel.
  • Our bank, to receive payments.
  • tawk.to, only if you start the live chat, and Google, only if you accept analytics cookies.

Crypto transactions are recorded on public blockchains by their nature. We do not sell your data and do not share it for marketing.

Cookies

We use essential cookies for your cart and session. Statistics cookies (Google Analytics) are only set if you accept them in the cookie banner; you can change your choice at any time via “Cookie settings” in the footer.

How long we keep it

Order and accounting records: 6 years. Messages: up to 2 years. Server logs: up to 90 days.

Your rights

You can ask for access to, correction or deletion of your data, restrict or object to its use, and receive it in a portable format. Where we rely on consent you can withdraw it at any time. Email shop.ultrapeptide@gmail.com. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).